Wisecomm IT is committed to provide best level of service as an affiliated Tungsten Automation reseller, supporting individual and business users worldwide.
As we are selling digital products in our store, there will not be any physical items which require shipping. The product keys and access to the download centre link will be made available to our customers by e-mail within 2 business days after your purchase.
Wisecomm IT offers permanent sales support for the purchased product. For technical support, Tungsten Automation offers a 90-day product support warranty from your date of purchase. Please contact Tungsten technical support directly should you require any form of technical assistance. This covers installation, setup, configuration and reinstallation of software during this period.
If a customer has paid and received the license key(s) but has not registered / activated the key(s) online, please contact us within 7 business days from the date of purchase, we shall expedite a full refund.